Your privacy is our top priority. It is our strict policy that all client information be kept completely confidential. We recognize that respecting user privacy over the Internet and off the Internet is of the utmost importance so we do not gather any personally identifiable information when you browse this site.
Any and all the information you provide to us at any time will be kept strictly confidential and will not be re-used, disclosed, sold, rented, loaned, or given away.
If you have any questions please feel free to call us at 818-902-0685 or use the contact link in the top menu of this page.
IP Addresses: All web connections are assigned IP addresses to allow the computers and web servers to communicate with each other and all web servers collect the IP addresses of visitors who access the site. This is basic information that is gathered in the server's log files. IP addresses do not provide any personally identifiable information.
Our online store uses a feature on your web browser called a "cookie". The cookies do not contain any personally identifiable information. They are used to give you better service while using our online store. For instance, if you place an item into your shopping cart while at our site but you don't complete the order at that time, if you return a short time later the item will still be in your cart because our store was able to retrieve that information from the cookie.
You can set your browser to refuse all cookies however our online store will not function properly if you block cookies.
Secure Online Ordering
We take extra steps to ensure a safe and private ordering experience. During the ordering process we request only information that is pertinent and is required to properly process and deliver your order.
When placing your order online all your personal information is protected and encrypted by the latest SSL encryption. This means you can rest assured that communications between your browser and our site are private and secure.
For extra safety your credit card information is not stored on our servers. Our Autoship recurring shipments program utilizes a token system.
GDPR (General Data Protection Regulation)
We adhere to the EU's GDPR policy. We only store information related to the orders you place. Our online store does not gather or store any information related to any of your activities outside our site. If you would like to see a compilation of the data we have stored regarding you please request your data below. You may also have your data removed from our system.
Emails and Newsletters
We are 100% against spam. If you email us you will receive our email reply only. If you place an order you will receive an email confirmation notifying you that your order has been processed, and you will receive a second email notifying you that your order has been shipped.
For those who are interested in staying up to date on the latest research being done on anti-aging and to keep informed of new information and specials on our ProBLEN supplements please sign up for our Newsletter.
Newsletter subscribers may opt out of our mailing list by clicking on "unsubscribe" at the bottom of any newsletter received or by contacting us at 818-902-0685.